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| What is Organizational Behavior? | A field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization. | |
| Systematic Study of OB? | Research based on the belief in consistencies. The search for accurate predictions and going beyond intuition. Looks at relationships and attempts to attribuite causes and effects and draws conclusions based on scientific evidence. | |
| 7 Related disciplines | 1)Psychology 2)Sociology 3)Social Psychology 4)Anthropology 5)Engineering 6)Economics 7)Political Science | |
| Psychology | Is the science that seeks to measure, explain, and sometimes change the behavior of humans and other animals. Concern themselves with studying and attempting to understand individual behavior. | |
| Sociology | is the study of people in relation to their social environment or culture. | |
| Social psychology | blends the concepts of psychology and sociology, through it is generally considered a branch of psychology. Focuses on people's influences on one another. Investigation on change, how to implement it, reduce barriers to its existence. | |
| Anthropology | is the study of societies for the purpose of learning about human beings and their activities. Work on cultures and environments has helped us understand differences in fundamental values, attitudes, and behavior among people if difference countries and organizations. | |
| Engineering | ? | |
| Economics | ? | |
| Political Science | ? | |
| Contingency variables | One of the few absolutes in OB, we can say that x leads to y, but only under conditions specified in z-the contingency variables. | |
| What are the 4 critical managerial skills? | 1)Technical 2)Interpersonal 3)Conceptual 4)Diagnostic | |
| Technical | Ability, knowledge, expertise | |
| Interpersonal | Understand people, motivate others, listen | |
| Conceptual | See the big picture. | |
| Diagnostic | Identify problems, find solutions. | |
| Perception | A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. (Robbins & Judge, 2008, p.151) | |
| What is perception important in OB? | Perception=reality, and we have to learn to be able to respect other's opinions. Everyone is different, people assign different meanings to different things. | |
| Psychological Contract | An individuals beliefs regarding the terms of a reciprocal exchange agreement between the individual and their organization. | |
| What is the "key" for psychological contract? | Key=Expectations, what does employee expect from the organization, what the organization expects from the employee. | |
| Big 5 Personality Model | 1)Openness for experience 2)Conscientiousness 3)Extroversion 4)Agreeableness 5)Neuroticism=low emotional stability | |
| openness to experience | dimension to address one's range of interests and fascination with novelty. Extremely open people are creative, curious and artistically sensitive. Those at the other end of the openness category are conventional and find comfort in the familiar. | |
| conscientiousness | dimension is a measure of reliability. A high conscientious person is reasonable, organized, dependable,and persistent. Those who score low on this dimension are easily distracted, disorganized, and unreliable. | |
| emotional stability | dimension--often labeled by its convers, neuroticism---taps a person's ability to withstand stress. People with positive emotional stability tend to be calm, self-confident, and secure. Those with high negative scores tend to be nervous, anxious, depressed and insecure. | |
| agreeableness | a dimension refers to an individual's propensity to defer to others. Highly agreeable people are cooperative, warm and trusting. People who score low on agreeableness are cold, disagreeable, and antagonistic. | |
| extraversion | dimension captures one's comfort level with relationships. Extravers tend to be gregarious, assertive, and sociable. Introverts tend to be reserved, timid, and quiet. | |
| Myers-Briggs Type Indicator | is the most widely used personality-assessment instrument in the world. 100-questions. Individuals are classified as extraverted or introverted (E or I), sensing or intuitive (S or N), thinking or feeling (T or F) and judging or perceiving (J or P) | |
| Extraverted versus introverted | extraverted individuals are outgoing, sociable, and assertive. Introverts are quiet and shy. | |
| Sensing versus intuitive. | Sending types are practical and prefer routine and order. They focus on details. Intuitives rely on unconscious processes and look at the "big picture". | |
| Thinking versus feeling | Thinking types use reason and logic to handle problems. Feeling types rely on their personal values and emotions. | |
| Judging versus perceiving | Judging types want control and prefer their world to be ordered and structured. Perceiving types are flexible and spontaneous. | |
| 4 dimensions of Myers-Briggs | 1)Extroverted/Introverted (E/I) 2)Sensing/Intuitive (S/N) 3)Thinking/Feeling (T/F) 4)Judging/Perceiving (J/P) | |
| Hofsted vs Globe | Hofsted's research is aprox 30 years old, it's been around for a long time. Known internationally, looked at as being reliable. It has stood the test of time, research has been confirmed in other studies. It was also based on one employee. Globe study came after and aded to Hofsted's study, not as popular or well known but Hofsted study is the foundation. |
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